How does the provision of information influence the perception of safety of people living in the vicinity of a company or business cluster?

Omwonenden hebben voornamelijk behoefte aan snelle, eerlijke en transparante informatie tijdens gebeurtenissen die als incident worden ervaren. Het gaat dan bijvoorbeeld ook over reguliere activiteiten die merkbaar zijn in de omgeving waarover omwonenden geïnformeerd willen worden, bijvoorbeeld bij onderhoud of storingen. Ref. RIVM-rapport 2020-0198

Significance score:

Clarity:

In 2020, RIVM was commissioned by the Ministry of Infrastructure and Water Management to survey the safety perception and information needs of people living near the Chemelot chemical cluster. The survey was conducted among 5,000 residents of the municipalities of Beek, Beekdaelen, Echt-Susteren, Sittard-Geleen and Stein. They were asked how they experience safety around Chemelot and what safety information they would like to receive. In the autumn, the results of a questionnaire survey were discussed with residents from the participating municipalities in three focus groups. This provided insights into perceptions of safety, confidence, self-sufficiency and information needs.

Target Group(s):

• Policy makers
• HSE managers
• Site managers
• Supervisors

Risk Theme:

• Safety Culture and Leadership - Communicating with the environment