IOGP Report 503 - Guide to the use of behavioural markers of non-technical skills in oil and gas operations

This report describes in detail what behavioural markers are and how behavioural markers can be used in oil and gas applications. Behavioural markers can be used to: - support the development of non-technical skills - make judgments about the extent to which any individual possesses and applies the relevant non-technical skills, whether in an operational or a training environment - ensure that personnel possess and effectively use a range of non-technical skills. This report documents good and poor behaviours for five non-technical skills: Situation awareness, Decision making, Communication, Teamwork and Leadership. It provides examples of a basic list of behaviours which can be used to define behavioural markers specific to an activity, threat and context. This new report builds on the guidance developed by the IOGP’s Human Factors Subcommittee and the Wells Expert Committee Competency & Training Subcommittee for the implementation of the concepts of Crew Resource Management and the development of non-technical skills in well operations. It expands the scope and application of non-technical skills beyond well operations to, potentially, all areas of oil and gas operations. While most of the emphasis to-date has been on the use of crew resource management and non-technical skills in a training context, this report describes how non-technical skills behavioural markers can be used in many other ways.

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This 24-page document introduces the concept of behavioural markers (developed by the Wells community) and makes suggestions on how this could be applied in all areas of oil and gas operations


  • HSE managers


  • Safety Culture and Leadership - Algemeen
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International Association of Oil & Gas Producers (IOGP)